Each paying adult must cancel THEMSELVES from a trip. You may not submit a cancellation for another person unless they are your minor child OR you are being invoiced for them (paying for them on your invoice.) A Girl Let's Go agent or Representative reserves the right to officially cancel a traveler from a trip for record keeping purposes if the traveler cancelled by email, text or other media. Agent must maintain copy of the cancellation for documentation purposes.
We express, urge and highly recommend our clients purchase travel protection at least 6 times (before, during and after) their booking with us, advising that all money paid towards their reservation is nonrefundable, nontransferable and otherwise cannot be compensated in the event of cancellation UNLESS a travel protection/insurance policy is purchased.
-
If you purchased travel protection, in addition to completing this form you will also need to contact your travel insurance provider directly to comply with their cancellation policy, procedures and deadlines.
-
-
If you requested a standard policy offered from the cruise line as part of a group booking showcased on our website- your policy is not active until you have paid in enough to cover the cost of the insurance policy. For instance if all you made was $30 in payments and the insurance policy is $49, you do not have an active policy yet. When filing a claim, the compensable amount is will be less the cost of your insurance policy, your Girl Let's Go, Registration, any cancellation fees assessed by the cruise line and $50 (per person) cancellation fee assessed by Girl Let's Go. Please allow 5-7 business days for your refund, if any. Refer to your insurance provider's policy for their compensation fulfillment timeframe.
-
If you made an individual cruise booking (not within a group or showcased on our website) your policy is active. To file a claim visit: www.aontravelclaim.com/#/home
-
If you purchased travel protection through Girl Let's Go Affiliate Partners please contact the number on your policy purchase confirmation. We do not have information on your policy provider.
-
If you did not purchase travel protection, we regret that you're not able to attend and are sorry for your loss, however as stated during registration travel protection is optional but highly recommended. Not purchasing travel protection leaves you with no way to recoup your investment in the event of cancellation. Please note that disputing charges claiming that you did not authorize transactions or did not know of our refund policy is a fraudulent claim and we will provide documentation to your financial institution when they ask us to provide proof of your dispute. In the future, we suggest that you always get travel protection as you never know what the future may hold. Policies such as Cancel For Any Reason generally give you the widest range of coverage and we encourage you to consider it with your next trip.
-
If you are cancelling while traveling or within 48hrs of travel, please refer to the instructions and information within your travel documents as they will contain detailed information on what to do and who to contact.
Respectfully,
Girl Let's Go, LLC
